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How takbat11 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, process your bKash, Nagad, or Rocket transactions, and keep your account secure.

Account data onlybKash, Nagad, Rocket payment contextNo third-party sellingRight to access your dataContact us to request changes

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What Information We Hold and Why

takbat11 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your registration details — name, email address, mobile number — and the transaction records tied to your deposits and withdrawals via bKash, Nagad, or Rocket. We do not store your full mobile banking PIN or password; those stay inside your wallet app. When you

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load the site or app, we also collect standard device and session data: browser type, IP address, and the pages you navigate. This helps us spot unusual login attempts and block unauthorised access before it reaches your account. We keep payment-related records for as long as
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our operational and legal obligations require. If you close your account, we retain only the minimum records needed to satisfy those obligations. We do not sell your personal data to third parties, and we do not share it with advertisers. Data shared with payment processors —
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including the rails that handle bKash, Nagad, and Rocket transfers — is limited to what those processors need to complete your transaction. Your eligibility to use this platform and the data rights available to you depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Email Privacy Team Send a written request to our privacy address for data access, correction or deletion queries. We aim to respond within the timeframe required by applicable law in your region.

Live Chat Support Open the live chat window inside your account dashboard to raise a privacy concern directly. Our support team will escalate data-specific requests to the right handler.

Account Settings Path For basic profile corrections — mobile number, email address, linked wallet — go to Account Settings and follow the verification steps. Changes to bKash or Nagad details require an OTP confirmation.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Account Storage

Your account credentials and wallet linkage details are stored with encryption. We run periodic security checks so that login data connected to bKash or Nagad is not exposed in transit.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention Limits

We do not hold your data longer than necessary. Once you close your account, transaction logs tied to Rocket, Nagad, or bKash payments are kept only as long as legal obligations require, then deleted.

Your Right to Request Changes

You can request a copy of the data we hold, ask us to correct inaccurate records, or request deletion where permitted. Rights vary depending on local law and your eligible region.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, reach us through live chat or the privacy email address in your account dashboard.

We collect your name, email, mobile number and the device details from your first login session. Payment method context — such as your bKash or Nagad number — is recorded when you make a transaction.

We do not sell your data. We share only the minimum required with payment processors handling bKash, Nagad, and Rocket transfers, and only to complete your transaction securely.

Active account data is held while your account remains open. After closure, we retain only what our legal and operational obligations require, then permanently delete the rest.

Yes. Send a request to our privacy contact email or raise it through live chat. We will respond within the timeframe set by applicable law in your eligible region.

Go to Account Settings, select the field you want to change, and complete the OTP verification step. Changes to linked bKash or Nagad details require identity confirmation before they save.

We use session cookies for login and analytics cookies to improve the platform. You can adjust or block cookies through your browser settings — note that session cookies are needed for your account to function.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How takbat11 Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Encrypted Account Storage

Cookie and Session Policy

Data Retention Limits

Your Right to Request Changes

Privacy Policy Questions Answered

01 What personal data does takbat11 collect when I register?

02 Does takbat11 share my data with third parties?

03 How long does takbat11 keep my account and payment records?

04 Can I request a copy of the data takbat11 holds about me?

05 How do I update my mobile number or linked wallet in my account?

06 Does takbat11 use cookies and can I turn them off?

Privacy Policy

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